Sandhurst Plant Hire Ltd

The Goal

In August 2016 Eden Telecommunications Ltd were asked to consult with Sandhurst Plant Hire Ltd.

The customer needed to achieve the following goals,

  • Improve broadband connectivity on all of their sites.
  • Improve the speech quality using the latest VoIP (voice over internet protocol)
  • Improve on the support response times
  • Save money

The Project

In January 2017 Eden Telecommunications Ltd in conjunction with Allcoms, 2Circles, Entanet & Mikram We achieved this by completing the following work.

  • Installing an MPLS Private WAN for theĀ customer utilizing ADSL2+, EFM & Leased line technologies.
  • Installing a NEC SV9100 telephone system using VoIP handsets & IP DECT.
  • Email, telephone and remote response within 4 hours of a call being placed to Eden Telecommunications Ltd
  • Call cost reduction & reduced line rental charges

The Result

The customer now has a full featured solution that can grow with their business. The customer has commissioned Eden to move their current Bristol office to Avonmouth. This project has just been completed