hosted voice

Hosted IP Communications

At Eden Telecommunications Ltd we empower businesses with the latest unified communications, which is hosted by our IP Voice service. Hosted voice is a great option for businesses as there is no installation, operation and maintenance costs to the user. We provide NFON or MyPhone hosted PBX, hosted contact centre and SIP trunking services to provide the next-generation communications solutions that can really benefit businesses, by enabling them to work more efficiently and flexibly. We can supply from 1-100 users depending on the size of your business providing a range of handsets from Polycom to Yealink.Our hosted voice products start from only £11.99 per month per user. This includes a Yealink T42S handset, PC soft phone & smart phone app.

  • SIP TRUNKING
  • Wide range of systems supported including call centre diallers
  • Auto-failover
  • Numbers ported from all main operators
  • Fraud monitoring
  • Partner and customer portal access
  • Great call rates
  • Resilient, reliable infrastructure

 

  • ADVANCED FEATURES INC. CLICK TO DIAL
  • CRM integration and call recording
  • Multi-party audio and web conferencing
  • Online catalogue
  • Great call rates
  • Resilient, reliable infrastructure

 

  • HOSTED PBX
  • Wide Choice of IP Handsets
  • Smartphone Apps

 

  • HOSTED CONTACT CENTRE
  • Multimedia, multichannel
  • Voice/email/SMS/eChat/social media
  • Comprehensive IVR
  • Skills based routing
  • Script builder
  • Smart queuing and management
  • Preview and adaptive predictive dialler
  • Call recording
  • Support for PCI payments
  • CRM integration
  • Full MIS; real time and historic
  • Wallboards
  • Great call rates
  • Resilient, reliable infrastructure

Give us a call today to discuss your requirements for hosted voice and receive a free non-obligatory quote.