Mycalls

MyCalls

MyCalls is probably the most cost effective manager you will ever use. Its suite of applications includes call management, call centre management, call recording and CTI. Designed to integrate seamlessly with the NEC SL & SV series systems, MyCalls provides real time information about every aspect of telephone use and performance.

Why your company needs MyCalls

  • Increases productivity
  • Reduces costs
  • Rapid return on investment
  • Wins more business
  • Improves customer perception & service
  • Improves staff efficiency
  • Aids staff training
  • Helps manage & measure sales & marketing activity
  • Call recording helps solve disputes
  • Real-time information enables supervisors to react quickly to changes in call tariff
  • Reduces cost of sales and increases competitiveness
  • Reduces abandoned calls

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At Eden Telecommunications we work with our clients to ensure they have the best solutions to match their business requirements. Give us a call today for a free non-obligatory chat to discuss the best options for you.